Terms of service
Welcome to Perfume360. These Terms & Conditions govern your access to and use of our website and services. By visiting, browsing, or purchasing from Perfume360, you agree to be bound by the terms outlined below.
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1. About Us
Perfume360 is operated by Fragsaura Enterprises, with its registered address at:
Oxy Homez, Loni Road, Ghaziabad, Uttar Pradesh, India
Throughout this document, “we”, “us”, and “our” refer to Perfume360 / Fragsaura Enterprises.
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2. Eligibility to Use
By using this website, you confirm that:
You are at least 18 years of age, or using the website under parental supervision
You are legally capable of entering into a binding contract under Indian law
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3. Products & Authenticity
All products sold on Perfume360 are 100% original and authentic, sourced from authorised distributors and trusted suppliers.
Product images are for representation purposes only. Actual packaging may vary due to brand updates.
Fragrance performance (longevity, projection) may vary based on skin type, climate, and usage.
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4. Pricing & Payments
All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
Prices may change without prior notice.
We reserve the right to cancel orders in case of pricing or typographical errors.
Payments can be made through available online payment methods and Cash on Delivery (COD), where applicable.
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5. Order Acceptance & Cancellation
Order confirmation does not imply final acceptance.
We reserve the right to accept or reject any order at our discretion.
Orders may be cancelled due to stock unavailability, payment issues, or verification requirements.
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6. Shipping & Delivery
We aim to dispatch orders within 2–3 business days.
Delivery timelines are estimates and may vary due to logistics, location, or unforeseen circumstances.
Perfume360 is not responsible for delays caused by courier partners, natural events, or force majeure situations.
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7. Returns, Replacements & Refunds
Due to the nature of perfumes and hygiene considerations, returns are not accepted once the product is delivered.
Replacement is applicable only in case of damaged, leaked, or incorrect products.
Any such issue must be reported within 24 hours of delivery with clear unboxing images and videos.
Refunds, if approved, will be processed to the original payment method within a reasonable timeframe.
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8. Cash on Delivery (COD)
COD is available on select pin codes.
A nominal COD charge may apply, as displayed at checkout.
Refusal of COD orders without valid reason may result in restriction of future COD services.
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9. Intellectual Property
All website content including text, images, logos, graphics, and design elements are the intellectual property of Perfume360 / Fragsaura Enterprises.
Any unauthorised use, reproduction, or distribution is strictly prohibited.
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10. User Conduct
You agree not to:
Misuse the website or its services
Provide false information
Engage in fraudulent activities
Violate applicable laws or regulations
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11. Limitation of Liability
Perfume360 shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or website.
Our liability, if any, shall be limited to the value of the product purchased.
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12. Privacy Policy
Your personal information is handled in accordance with our Privacy Policy.
We do not sell or misuse customer data.
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13. Changes to Terms
Perfume360 reserves the right to update or modify these Terms & Conditions at any time without prior notice.
Continued use of the website implies acceptance of the revised terms.
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14. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by and construed in accordance with the laws of India.
All disputes shall be subject to the exclusive jurisdiction of courts located in Ghaziabad, Uttar Pradesh.
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15. Contact Information
For any questions, concerns, or support, please contact us through the official communication channels provided on our website.
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By using Perfume360, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
— Perfume360 — Fragsaura Enterprises